Explore Our Courses

Mindfulness Workshop: Mastering Assertive Communication and Active Listening

14 Hours
This instructor-led, live training in Kazakhstan (online or onsite) is aimed at beginner-level professionals who wish to have a toolkit of mindfulness and communication strategies to navigate diverse communication challenges and build stronger, more positive relationships.By the end of this training, participants will be able to:
  • Learn and practice mindfulness techniques to enhance self-awareness, emotional regulation, and stress management.
  • Understand the principles of assertive communication and develop the ability to express oneself confidently and respectfully.
  • Apply mindfulness and communication skills in various real-life contexts, both personal and professional.
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Person to Person Skills

7 Hours
Audience:
  • All roles within an organisation.
Overview: This is an instructor led course, delivered virtually or face to face. Basing its content on evidence based scientific research such as the work of Professor Lisa Feldman Barrett, this course dispels some of the established myths around human engagement.  The course focuses on the key attributes of person to person skills. The phrase ‘people person’ is often misconstrued as something we either have or not. Some people are particularly gifted with an ease around their colleagues but just like technical or academic skills, these rarely come without training and practice. Rather than thinking about concepts such as emotional intelligence, the course concentrates on the idea of neuroplasticity – the ability of the brain to learn, adapt and ultimately improve performance. The course gives candidates an excellent basis to develop some basic techniques in their own style. The course explains how we can give more focus to others' needs and perspectives and in doing so, develop our own capacity for empathy. By the end of this training, participants will be able to:
  • Understand what the principles of emotional granularity are and how they can be applied.
  • Describe the various techniques of developing empathy and utilise their own style.
  • Apply these techniques during formal and informal exchanges to improve and enhance engagement opportunities.
Format of the Course:
  • Either instructor led or via webinar.
  • Scenario-based presentations, role play and demonstrations.
  • Break out scenario workshops and group presentations.
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Effective Meetings

7 Hours
Audience:
  • All roles within an organisation that would benefit from enhancing meetings and group engagement.
  • Managers who aspire to improve project efficiency.
Overview: The candidates will be challenged on the purpose and outcome of meetings before progressing to time planning and discipline. Few business activities are as wasteful in time or energy than a poorly arranged and managed meeting. When individuals or groups come together with very different expectations and agendas, the experience can create more uncertainty, conflict and occasionally chaos if it’s not organised and managed effectively. The establishment of some very basic principles before meetings are considered as a business activity. Just as in any form of business resource allocation, alternatives have to be considered. The Covid19 pandemic as introduced us all to the concept of virtual meetings which brings a different dynamic to the traditional meeting environment. The course discusses how to utilise some of these new habits and bring greater efficiencies into meetings. By the end of this training, participants will be able to:
  • Understand what the structure, purpose and aim of an effective meeting looks like.
  • Explain how the format of a meeting can be altered to suit the subject matter.
  • Apply these techniques into improve the engagement level and productivity of meetings.
Format of the Course:
  • Either instructor led or via webinar.
  • Scenario based presentations, briefings and analysis.
  • Break out scenario workshops and group meeting presentations.
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Assertiveness for Managers

7 Hours
Audience:
  • Aspiring managers.
  • All roles within an organisation that would benefit from assertiveness training.
  • Managers who wish to develop their skillset.
Overview: The course encourages the candidates to engage from the outset. Assertiveness can often be mistaken for confrontation, but lack of assertion is just as likely to lead to situations of conflict by allowing ambiguity to drive the agenda. This can be wasteful and destructive. The candidates are introduced to basic intervention strategies and then given the opportunity to develop their own version. Role play is an ideal medium with which the trainer and candidate alike can facilitate an open discussion on effective technique. The course outlines assertion strategies that are employed by the emergency services, healthcare professionals and the military. The importance of the development and maintenance of trust is a key theme through the training. The course also looks at how assertion can reduce levels of stress within work environments and therefore enhance productivity. By the end of this training, participants will be able to:
  • Understand what the principles of assertion in formal and informal settings.
  • Demonstrate the various techniques to satisfy the needs and context of the situation.
  • Apply these techniques in the business and social environment.
Format of the Course:
  • Either instructor led or via webinar.
  • Scenario based presentations, briefings and analysis.
  • Break out scenario workshops and group presentation.
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Team Skills

7 Hours
Audience:
  • Aspiring managers with reporting responsibilities.
  • All roles within an organisation that would benefit from enhanced team skills.
  • Individuals who wish to develop their management skillset.
Overview: This course is instructor led and can be broken down into six one-hour webinars to be undertaken in one session or as series of separate bite-sized sessions to suit the candidates’ timetable. Team skills are specific set of competencies which have been identified through extensive research into high performing roles across numerous industries. Team skills combine the disciplines of social & situational awareness, decision-making, managing workload and communication. Rather than approach each discipline as a discrete subject, this course explains how performance can be self-analysed through the prism of team skills. Candidates are expected to contribute their own experience and will be give ample opportunity to apply their new knowledge to a selection of case studies. The course culminates with the candidate’s production of their own competency diagrams which are applicable to their own working environment. The course has proved to be particularly valuable to those attendees whose role requires written and verbal assessments. By the end of this training, participants will be able to:
  • Understand what the basic competencies are involved in team skills.
  • Describe and demonstrate the application of disciplines of team skills.
  • Apply these techniques to the candidates’ business and social environment.
Format of the Course:
  • Either instructor led or via webinar.
  • Scenario based presentations, briefings and accident analysis.
  • Break out scenario workshops and group presentation.
 
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Presentation Skills

7 Hours
Audience:
  • All roles within an organisation that would benefit from enhanced presentation skills.
  • Individuals who wish to develop their presentation skillset.
  • Managers who need to convey key messages.
Overview: This course is instructor led and can be broken down into three two-hour webinars to be undertaken in one session or as series of separate bite-sized sessions to suit the candidates’ timetable. This course takes the discipline of presentation skills to an advanced level. There are few business activities which would not benefit from enhanced briefing skills. As humans, we are genetically programmed to receive and deliver stories. We start this essential skill as young children then too often as adults delegate this function to electronic media. Whilst the use of new technology can facilitate the conveying of key themes and messages it is no substitute to the foundations which make a great presentation. The course takes the candidates from the ground up. We start and finish a great presentation with an impression of ourselves and the message we want to leave our audience with. Using techniques used by lawyers, lecturers, and from TED talks, this course leaves candidates with considerably enhanced confidence in their ability to deliver great quality. By the end of this training, participants will be able to:
  • Understand what a great presentation looks like.
  • Describe and demonstrate the application of presentation skills.
  • Apply these techniques to the design and delivery of their own presentations.
Format of the Course:
  • Either instructor led or via webinar.
  • Scenario based presentations, briefings and constructive feedback.
  • Break out scenario workshops and individual presentations.
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Mindfulness, Meditation & Stress Management

7 Hours
Audience:
  • All roles within an organisation that would benefit from enhance focus and resilience.
  • Managers with wellbeing responsibility for colleagues.
Overview: This course is instructor led and can be broken down into three two-hour webinars to be undertaken in one session or as series of separate bite-sized sessions to suit the candidates’ timetable. The course is led, directed and designed by trainers with extensive experience in the use of mindfulness techniques within high pressure roles across a variety of industries. Although the basic principles of mindfulness originate in the Buddhist, Zen and Tibetan meditation techniques, the benefits of mindfulness and meditation are supplemented by an increasing body of academic research. The course allows candidates to discover some of the origins of the method but rapidly embarks into the practical application of mindfulness. Using practical meditation techniques, candidates will be encouraged to consider their thoughts and the effect of their feelings. Progressing between formal and informal meditation, the course demonstrates how these techniques can be brought into regular routines to develop bespoke techniques to offset the effects of stress and overwork. By the end of this training, participants will be able to:
  • Understand what the principles of mindfulness are and how they can be applied.
  • Apply these techniques into formal and informal meditation as part of a daily routine.
  • Discuss the various techniques and how they may be used to develop personnel reliance particularly in times of uncertainty.
Format of the Course:
  • Either instructor led or via webinar.
  • Scenario based presentations, briefings and group discussions.
  • Break out scenario workshops and group relaxation sessions.
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Time Management Skills

7 Hours
Audience:
  • All roles within an organisation that would benefit from enhanced time efficiency.
  • All roles with tight time deadlines.
  • Project managers and trainers.
Overview: This course is instructor led and can be broken down into three two-hour webinars to be undertaken in one session or as series of separate bite-sized sessions to suit the candidates’ timetable. This course treats time as a resource. All too often it is squandered on inefficiencies in our business and social lives. Planning and realistic goals are good foundations to time management but that is only the beginning of the learning process. Throughout the course, candidates are given a series of timelines and hard deadlines throughout the course. They will witness the effect of time deficits and pressures and in doing so are shown techniques to mitigate these negative effects. Techniques and tips from a variety of time critical industries are demonstrated and used by the candidates. The course shows the natural tendency to underestimate the length of time required to carry out the most mundane business tasks and then goes on to shown how to run their own ‘head-clock’ in estimate then timing activities. The enhanced awareness of time and the increased skill in its use as a business resource makes the course time well spent. By the end of this training, participants will be able to:
  • Understand how poorly humans can estimate time without training.
  • Apply these techniques into a number of real-life examples from the busines environment.
  • Discuss and critique various approaches to time management in business.
Format of the Course:
  • Either instructor led or via webinar.
  • Scenario based presentations, briefings and group exercises.
  • Break out scenario workshops and group competitions.
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Public Speaking with Confidence

7 Hours
Audience:
  • Managers and Trainers in all roles.
  • Leaders with limited public speaking experience.
  • Employees who aspire to senior leadership roles.
Overview: This course addresses what for some is the most challenging aspect of their professional lives. Whilst some individuals thrive in the attention that is afforded them in the spotlight of mass attention others see the experience as terrifying. The course uses many of the techniques used by professional speakers across industry, the military and elite sport. The candidates will hear real life examples of how people have overcome their inhibitions to become accomplished public speakers. The reasons behind some people’s inhibitions are complex and highly personalised; this course achieves its remarkable success by allowing individuals to express their own style rather than trying to impose a set or standard approach. Some of the world’s most engaging and accomplished speakers break many conventions of public speaking yet achieve their aims by being true to their own style and approach. The course is intense, engaging and fun. It will allow candidates to express themselves and enhance their self confidence in a safe learning environment. By the end of this training, participants will be able to:
  • Understand how public speaking can be used as a powerful business advantage.
  • Apply the techniques from the course into short, simple and powerful vignettes.
  • Discuss and share individual techniques and tips.
  • Give constructive feedback to themselves and their colleagues performance.
Format of the Course:
  • Instructor led.
  • Varied presentations, briefings and group exercises.
  • Break out scenario workshops, individual and group presentations.
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Stress Management and Prevention

7 Hours
A one day course on Stress Managment and Prevention
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Workshop: Boost your productivity with this new method!

7 Hours
This 1-1 live training (online) in Kazakhstan is aimed at everyone who wish to get more structure and productivity in their job. By the end of this training, participants will be able to:
  • Get more in life.
  • Control their time.
  • Get their focus back.
  • Plan their week effectively.
  • Know how to deal with stress.
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Meditation 101: Mindfulness Meditation

14 Hours
This instructor-led, live training in Kazakhstan (online or onsite) is aimed at organizational teams who wish to apply mindfulness meditation to achieve personal and professional development and improvement. By the end of this training, participants will be able to:
  • Understand the basics of meditation and mindfulness practice.
  • Reduce stress and increase clarity, calm, contentment, and compassion.
  • Focus mind and better connect with others.
  • Cultivate mindful awareness in the present moment.
  • Manage mental and physical pain.
  • Lead a healthier and happier life.
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Mindfulness Workshop

14 Hours
This instructor-led, live workshop in Kazakhstan (online or onsite) is aimed at people who wish to study mindfulness to achieve intense personal and professional development and improvement. By the end of this training, participants will be able to:
  • Understand the principles of mindfulness.
  • Cultivate positive mental health.
  • Grow in self-awareness, self-discipline, social-awareness and social effectiveness.
  • Make wise decisions in times of stress or crisis.
  • Lead a happier and healthier life.
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Testimonials(6)

It was a useful experience from both a professional and personal point of view. The trainer was very knowledgeable and gave us important information to use in the workplace, but also in private life. I was able to reflect on my own character traits and those of the people around me and through them, benefit or improve myself. The stress management exercises were simple and helpful to apply.

Sara Sertori - ASSTRA Forwarding AG
Course - Stress Management and Prevention

The trainer was very passionate

Maria Dumitrescu - ASSTRA Forwarding AG
Course - Stress Management and Prevention

teoretic but also exercises in practice

Jana Antalova - ASSTRA Forwarding AG
Course - Stress Management and Prevention

Training was very welll organized, speaker was involving and open to our questions/discussion, topics were very interesting

Sara - ASSTRA Forwarding AG
Course - Stress Management and Prevention

The course was clear and at times funny, which allowed me to keep a fresh mind.

Malgorzata - ASSTRA Forwarding AG
Course - Stress Management and Prevention

The host's openness, sense of humor, approach and knowledge

Justyna - e-file
Course - Mindfulness Workshop

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