Robotic Process Automation (RPA) refers to software that helps automate tedious desktop tasks, such as routine, schedule-based work that requires little subjective analysis or human decision-making. Some examples include filling out forms, performing calculations and processing orders. These tasks tend to be error-prone and time-consuming, and often impact employee moral in a negative way.
NICE Robotic Automation is an RPA solution that allows menial tasks to be handled by a 'robotic workforce' who is able to complete such clerical tasks quickly, accurately, on-time and at reduced costs. This frees employees to focus on high-value, creative, critical-thinking work.
In this instructor-led, live training (onsite or remote), participants will learn what RPA is and how it can be implemented within an organization. Different RPA tools and approaches are examined, then hands-on implementation exercises are carried out in a simulated front and back office setting using NICE Robotic Automation.
By the end of this training, participants will be able to:
Evaluate and select which processes and workflow are most appropriate for RPA.
Automate select cases of repetitive, time-intensive manual processes.
Configure and monitor Nice Robotic Automation in a production setting.
Present proposal and feedback on RPA results to management.
Scale an RPA system to match growing needs.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
This is NOT a certification training. NobleProg is not affiliated with Nice and does not offer this training on behalf of Nice. To learn more about certification training options, please visit: https://www.nice.com
To request a customized training for this course, please contact us to arrange.
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