In this instructor-led, live workshop training in Қазақстан (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.
By the end of this training, participants will be able to:
- Use creative strategies to match customers' needs with technologically feasible solutions. - Formulate a strategy to increase customer value and enhance product and service offerings.
In an increasingly complex world, we deal with problems that may need special approaches. Design Thinking helps deal with complex problems. Mastering design-thinking helps to deal with complex problems effectively, communicate better, persuade efficiently, improve business results and enhances organizational and personal behavior and performance.
- Introduction to Design Thinking and its use across industries - Identify the benefits of Design Thinking and its importance in solutions - Understand the importance of the customer to Design Thinking - Understand the tools utilized in Design Thinking and how to apply them